- Ensure the panel is disarmed.
- Remove the sensor cover by depressing the tab on the end.
- Replace the cover.
- Test the sensor by opening and closing the door or window and checking the panel to make sure it is registering as open and closed.
- If the sensor is working correctly, you're done!
- If the Loss of Supervision error is still present, replace the sensor battery.
If the error persists, please call our Account Specialists at 855-238-4826 for further assistance.