Fluent Help Center

    Delete Video Clips

    Unless a clip is marked as "Protected" it will be overwritten once it is the oldest clip stored. There is no need to manually delete clips.

    To determine if a clip is protected from automatic deletion you can view the saved clips in the Fluent app. Each protectected clip will have a lock icon next to that clip's checkbox. You can turn on/off clip protection by selecting the clip(s) and tapping the lock icon at the top.

    Deleting video clips will not change how many videos have been uploaded this month. That count resets on the 1st of each month.
    See Clip Limit Reached

    To delete a video clip using the Fluent app

    1. Log into the Fluent app.
    2. Tap Menu.
    3. Tap Video.
    4. Tap Saved.
    5. Tap the video clips to be deleted.
    6. Tap Delete.

    To delete a video clip using the Alarm.com Website:

    1. Log into https://www.alarm.com/web/Video/ViewClips.aspx (same user and password as the Fluent App).
    2. Click to select the desired video clip.
    3. Click Delete (Delete selected clips).

    To delete multiple video clips at once

    1. Log into https://www.alarm.com/web/Video/ViewClips.aspx (same user and password as the Fluent App).
    2. Click Video_checkbox (Select/deselect all clips) to select all the videos shown on the page.
      • Up to 48 videos can be selected at once using the Gallery View. Use the Clips per page slider to select the number of videos shown on the page at once.
      • Up to 100 videos can be selected at once using the List View. Use the Show dropdown menu to select the number of videos shown on the page at once.
    3. Click Delete (Delete selected clips).
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