Always delete the device from the panel before trying to re-add it.
Most panels may have the edit Z-Wave feature disabled because of the difficulty of this task. We can assist you over the phone via our remote access if the system is disarmed.
To delete a Linear Z-Wave Garage Controller from a Z-Wave Network:
2GIG GC2
- From the home screen, tap Services.
- Tap Z-Wave.
- Tap the Wrench icon.
- Enter the master code.
- Tap Remove Devices.
- Press and release the link button on the garage door opener.
- When a device is deleted successfully, the panel beeps.
2GIG GC3
- From the home screen, tap System Settings.
- Enter the master code.
- Tap Smart Home Settings.
- Tap Remove Devices.
- Press and release the link button on the garage door opener.
- When a device is deleted, the panel beeps twice and the device appears on the panel display.
Qolsys IQ
- Tap Settings.
- Enter the master code.
- Tap Installation.
- Tap Home Control Devices.
- Tap Clear Device.
- Press and release the link button on the garage door opener.
- The panel beeps when a device has been deleted.
To enroll a Linear Z-Wave Garage Controller into a Z-Wave Network
2GIG GC2
- From the panel's home screen, tap Services.
- Tap Z-Wave.
- Tap the Wrench icon.
- Tap Add Devices.
- Press and release the link button on the garage door opener.
- When a device is added successfully, the panel beeps.
- Devices should show up on the Alarm.com Manage Devices page and Fluent App within five minutes of adding the devices.
2GIG GC3
- From the home screen, tap System Settings.
- Enter the master code.
- Tap Smart Home Settings.
- Tap Add Devices.
- Press and release the link button on the garage door opener.
- When a device is successfully added, the panel beeps twice and the device shows up on the panel display.
- Devices should show up on the Alarm.com Manage Devices page and Fluent App within five minutes of adding the devices.
Qolsys IQ
- Log into the Partner Portal.
- Find the customer account.
- Click Equipment
- Click Z-Wave Devices.
- In Manage Devices, click Add a Z-Wave Device.
- Wait for the bolded message: Checking for new devices on the network.
- Press and release the link button on the garage door opener.
- When a device is added successfully, it shows up on this screen following a 30-second delay.
- Click Exit.
- Devices should show up on the Alarm.com Manage Devices page and Fluent App within five minutes of adding the devices.
To factory reset a Linear Z-Wave Garage Controller (GD00Z):
The reset process should be performed after the device has been deleted from the Z-Wave network. The reset process causes the GD00Z to forget its network information, but it does not remove it from the Z-Wave controller
- On the GD00Z, quickly press the link button five times in a row.
- The GD00Z will sound a short beep, flash several double red lights, and then sound a long beep when successfully reset.