LED indicators
| LED color and state | MyQ Smart Garage Hub status |
|---|---|
| Blue Flashing |
WiFi needs to be setup. |
| Blue Green Alternating flash |
No router communication |
| Blue Solid |
WiFi setup active |
| Green Flashing |
Communicating with router |
| Green & Yellow Flashing |
Programming mode |
| Green Solid |
WiFi setup active |
Connect using an Internet-connected device
- Determine the WiFi’s network name and its associated security key/password. If you not know your WiFi information, the information may be printed on tour router.
- Plug in the hub into an outlet. The blue LED blinks to indicate that WiFi is not set up.
- Verify the Internet-connected device’s (e.g. smartphone, laptop, etc.) WiFi settings are on.
- On the Internet-connected device, locate the list of available WiFi networks and select the MyQ-nnn network. The nnnin the WiFi name is the last three digits of the hub’s serial number.
- Android typically shows internet not available after selecting the MyQ-nnn network. This is expected, and if it gives the option to Ignore or Cancel, click Ignore.
- Once the phone is connected to the MyQ-nnn network, the blue light on the hub goes from blinking blue to a solid blue LED.
- Once the device is connected to the MyQ-nnn network, open a web browser on the device (e.g. Edge, Safari, Google Chrome, etc.) and enter setup.myqdevice.com into the address bar.
- Alternatively, you can enter setup.myqhome.com or 192.168.0.1 in the URL bar to navigate to the same web page.
- This address navigates to a MyQ® WiFi Setup page. If it does not navigate to the MyQ® WiFi Setup page, try using a different web browser on the device.
Note: Always type in the full URL address, do not let it auto-complete, and do not type www or Https before the web address.
- Follow the steps on the MyQ® WiFi Setup page to complete the setup. The user's WiFi name and password for their network are required during setup.
Important: When prompted, do not install the MyQ® Garage app.
- The LED light on the hub goes solid green once it establishes a WiFi connection. Once the LED is solid green, close the web browser.
- If the LED does not turn solid green, verify the WiFi information is correct, and try again or try a different connection method.
Connect using WPS with the router
Note: Not every router supports or has WPS enabled by default
- Plug in the hub into an outlet. The blue LED blinks to indicate that WiFi is not set up.
- Press and release the hub’s
button. The blue LED changes to a solid blue to indicate the hub is in WPS mode. - Within one minute of pressing the hub's WPS button, press and release the WPS button on the router. Usually, a light starts flashing on the router to indicate the router is in WPS mode. If no light flashes, try holding the WPS button on the router for two to five seconds.
- Within a few minutes, the hub should connect to the network. The LED light on the hub goes solid green once it establishes a WiFi connection.
- If the LED does not turn solid green, power cycle the hub, and try the WPS method again or try a different connection method.
Connect using Bluetooth with an iPhone or iPad
Important: This method is only available on an iPhone or iPad.
- Plug in the hub into an outlet. The blue LED blinks to indicate that Wi-Fi is not set up.
- Connect the Apple mobile device to your Wi-Fi network:
- Tap to open the device's Settings application.
- Tap WiFi.
- Verify the Apple device is connected to the your Wi-Fi network.
- Connect the Apple mobile device to the hub using Bluetooth:
- Tap to open the device's Settings application.
- Tap Bluetooth.
- Tap the Bluetooth toggle switch to enable Bluetooth (if it was not previously on).
- In My Devices, find the Bluetooth MyQ-nnn device and tap to select MyQ-nnn device to pair the Wi-Fi information. The nnnin the Bluetooth name is the last three digits of the hub’s serial number.
- If the iPhone or iPad believes the hub is not connected to the internet, try forgetting the device before pairing. To do this, tap the blue information icon to the right of the device, then tap Forget This Device. The MyQ-nnn device reappears for pairing in few seconds.
- When prompted, tap to allowthe device to share the Wi-Fi network settings with the hub. It may take a minute to connect. The LED light on the hub goes solid green once it establishes a Wi-Fi connection.
Important: Do not choose to install the LiftMaster iPhone application.
- If the LED does not turn solid green, power cycle the hub, and try the WPS method again or try a different connection method.
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